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One of the truly bewildering traits of human beings is their ability—and even carefree willingness—to ignore facts that conflict with their current worldview. I touched on this topic in an earlier article, and find it manifested in numerous ways in this most viciously anti-rational political climate.
This article picks one of these non-facts as a particularly good example: Has the U.S. Federal Government workforce grown too large, or not?
The "Tea Party" politicians, in particular, appear to be masters at the art of selling people willful ignorance, perhaps partly because they themselves drink from that cup religiously. Among the false ideas they consider common knowledge is the idea that the Federal workforce needs to be cut—presumably because it, like the Government as a whole, has grown too big. While they're at it, they'd also like to make sure Federal employees don't have a benefits package better than members of their own congregation do.
Recently, a Republican from Texas, Rep. Kevin Brady, submitted a legislative proposal to cut the Federal workforce by 10 percent. According to a Washington Post article, Brady's reasoning goes like this:
There's not a business in America that's survived this recession without right-sizing its workforce, without having to become more productive with fewer workers. The federal government can't be the exception. We're going to have to find a way to serve our constituents and our taxpayers better and quicker and more accurately with fewer workers. I'm convinced we can do it and we don't have a choice.
Including its overall premise, Brady's short statement includes several fallacies, and on Mars we find it alarming to realize that this guy is chairman of the Joint Economic Committee and a senior member of the House Ways and Means Committee. Where I come from, those are pretty big britches! When someone with authority over such enormously important Government functions gets his facts wrong, one has to wonder whether he is deliberately lying for political reasons, or whether he's maliciously failing to determine the facts—instead shaping them to fit his policy goals.
On Mars, such behavior is almost unheard of. When I first revealed it, my fellow Martians had trouble believing that sentient beings could behave this way. And even if someone were to deliberately distort reality, surely Earth's legal systems would be constructed to punish the act.
Apparently, however, this behavior is not only tolerated, it's rewarded by the mere awareness that it's tolerated. After all, if a lie—or deliberate ignorance—by someone in authority isn't challenged, it clearly achieves its purpose. And achieving one's purpose obviously counts as a success. (On Mars, we believe that this is one of the perverse lessons Americans learned from President Richard Nixon's downfall: If you're going to lie, cheat, embezzle, or otherwise commit illegal acts, be sure you aren't caught doing so.)
He arrived from the tiny town of Butler, Pennsylviania, as part of the new freshman class of Angry Republican Congressmen. After all the feting and touring that greeted him in Washington, Mike Kelly was asked who had impressed him the most.
"Nobody," he said.
To be impressed by "nobody" must mean this guy is hugely impressed with himself, one would surmise. Well, yes and no:
"I hope I don't sound arrogant about this, but at 62 years old, I've pretty much seen what I need to see.”
Today's article in the Washington Post doesn't explore what exactly Mr. Kelly has seen in his 62 years, but from his attitude and statements, I would venture to guess it isn't much.
You see, Mike Kelly came to Washington because he is angry that the Federal Government "intruded" on the running of his General Motors car dealership, where he'd spent 56 years of creative energy. (I guess that means he'd been working on the business since he was 6. Just kidding.)
And exactly how had it intruded? Why, it was making him sell Chevrolets instead of Cadillacs.
And exactly why was it ruining his business this way? Well, you see, Obama had (personally) taken over General Motors and was (personally) requiring dealerships to restructure as part of an effort to save the company.
"This is America. You can't come in and take my business away from me. . . . Every penny we have is wrapped up in here. I've got 110 people that rely on me every two weeks to be paid. . . . And you call me up and in five minutes try to wipe out 56 years of a business?”
This is a reasonable attitude if you believe that tiny, parochial self-interest should be the motivator of those elected to run a National Government. However, tiny attitudes from Big Men In Their Local Communities have no place in Congress. Indeed, those with tiny, uninformed beliefs who fail to see the big picture are precisely the ones inclined to take actions that will fail the interest of the public they're elected to serve.
Ah, computer security training. Don’t you just love it? Doesn’t it make you feel secure to know that your alert IT department is on patrol against the evil malware that slinks in and takes the network down every now and then, giving you a free afternoon off? Look at all the resources those wise caretakers have activated to keep you safe!
- Virulent antivirus software, which wakes up and takes over your PC several times a day (always, it seems, just at the moment when you actually needed to type something important).
- Very expensive, enterprise-class desktop-management software that happily recommends to management when you need more RAM, when you’ve downloaded peer-to-peer software contrary to company rules, and when you replaced the antivirus software the company provides with a brand that’s a little easier on your CPU.
- Silent, deadly, expensive, and nosy mail server software that reads your mail and removes files with suspicious-looking extensions, or with suspicious-looking subject lines like “I Love You“, while letting creepy-looking email with subject lines like “You didnt answer deniable antecedent” or “in beef gunk” get through.
- Expensive new security personnel, who get to hire even more expensive security contractors, who go on intrusion-detection rampages once or twice a year, spend lots of money, gum up the network, and make recommendations for the company to spend even more money on security the next year.
- Field trips to Redmond, Washington, to hear what Microsoft has to say for itself, returning with expensive new licenses for Groove and SharePoint Portal Server (why both? why either?), and other security-related software.
- New daily meetings that let everyone involved in protecting the network sit and wring their hands while listening to news about the latest computing vulnerabilities that have been discovered.
- And let’s not forget security training! My favorite! By all means, we need to educate the staff on the proper “code of conduct” for handling company information technology gear. Later in the article, I’ll tell you all about the interesting things I learned this year, which earned me an anonymous certificate for passing a new security test. Yay!
In fact, this article started out as a simple expose on the somewhat insulting online training I just took. But one thought led to another, and soon I was ruminating on the Information Technology organization as a whole, and about the effectiveness and rationality of its response to the troublesome invasion of micro-cyberorganisms of the last 6 or 7 years.
Protecting the network
Who makes decisions about computer security for your organization? Chances are, it’s the same guys who set up your network and desktop computer to begin with. When the plague of computer viruses, worms, and other malware began in earnest, the first instinct of these security Tzars was understandable: Protect!
Protect the investment…
Protect the users…
Protect the network!
And the plague itself, which still ravages our computer systems… was this an event that our wise IT leaders had foreseen? Had they been warning employees about the danger of email, the sanctity of passwords, and the evil of internet downloads prior to the first big virus that struck? If your company’s IT staff is anything like mine, I seriously doubt it. Like everyone else, the IT folks in charge of our computing systems at the office only started paying attention after a high-profile disaster or two. Prior to that, it was business as usual for the IT operations types: “Ignore it until you can’t do so anymore.” A vulgar translation of this “code of conduct” is often used instead: “If it ain’t broke, don’t fix it.”
Unfortunately, the IT Powers-That-Be never moved beyond their initial defensive response. They never actually tried to investigate and treat the underlying cause of the plague. No, after they had finished setting up a shield around the perimeter, investing in enterprise antivirus and spam software, and other easy measures, it’s doubtful that your IT department ever stepped back to ask one simple question: How much of the plague has to do with our reliance on Microsoft Windows? Would we be better off by switching to another platform?
It’s doubtful that the question ever crossed their minds, but even if someone did raise it, someone else was ready with an easy put-down or three:
- It’s only because Windows is on 95% of the world’s desktops.
- It’s only because there are so many more hackers now.
- And all the hackers attack Windows because it’s the biggest target.
At about this time in the Computer Virus Wars, the rallying cry of the typical IT shop transitioned from “Protect the network… users… etc.” to simply:
The first instance I knew of this was the new Grants.gov website that OMB commissioned last year as one of the Federal Government’s well meaning e-Gov initiatives. A good idea in theory, the site would consolidate all grants throughout the Federal Government into a single portal, letting citizens do one-stop shopping and use one standard form whenever they wanted to apply for a Federal grant. In practice, though, the Feds were in a hurry to complete the work and were able to be convinced by the IT contractor in charge to make a system that could only be used with Windows systems….
OK, I thought… surely this will be an isolated incident…
In August came news that the U.S. Copyright Office of the Library of Congress was planning to change their system for online submissions to restrict use to Windows users only, and even worse, to only those using Internet Explorer…
Just today I learned that FEMA (The Federal Emergency Management Agency)–in the midst of its greatest crisis ever with Hurricane Katrina–somehow built a public-facing web system that can only be used by citizens using Windows and IE.