I’ve had an interest in the “paperless office” for years, ever since Adobe Acrobat came out and was pitched as a possible solution. However, despite the growing sophistication of personal computers over the years, people seem to cling to paper methods no matter what great digital idea comes along. There are reasons for this, of course. For example, I still much prefer to read paper documents instead of trying to read onscreen. My desk is littered with web articles I’ve printed out to read later, although I do take steps to minimize the amount of paper required… by printing duplex (those new Pixma printers from Canon finally make duplex practical in an affordable desktop printer), and by even sometimes printing two pages up, thereby fitting four pages on one sheet of paper.

My preference for reading paper has more to do with portability than readability nowadays. I simply prefer to read in a more relaxed position than one can muster at a desktop PC, and I also like reading in places where even laptops are uncomfortable to use. (I didn’t say the toilet, mind you.)

One small area where little progress seems to have been made in eliminating paper involves marking up comments and other notes on paper documents. If I see a web article or some other electronic document and want to pass it along to a colleague with a few comments, my digital options aren’t great. I can forward the URL in an email, but then it’s hard to focus attention on the particular passage I want to comment on. I can take a screenshot and somehow include that in an email or word processing document and send it along. Or I can print it out and mark it up, then stick it in interoffice mail… or simply walk it over to my colleague.

But what if I could simply mark up a few comments right on my computer screen and then transmit a snapshot of that? Wouldn’t that be easier all around, and save paper as well?

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With growing interest and amazement, I read the back-and-forth argument between two long-time, highly respected Mac nerds yesterday on the subject of Mark Pilgrim’s decision to abandon Mac OS X for Ubuntu Linux. John Gruber is simply one of the best Mac writers there is, and regardless of what he has to say on a particular subject, you have to admire the elegance, precision, and logic of his writing. So when Gruber raised questions about the wisdom of Pilgrim’s move in a recent blog post, his large readership weighed in, and Pilgrim responded, you can be sure that a great many Mac users like me paid attention.

As usual, I agreed with nearly everything Gruber had to say, and the couple of niggles I have are not worth mentioning here since they would distract from the purpose of this article. And what is that purpose, you are wondering? Before I get to that, let me briefly summarize (if I dare) the exchange so far between Gruber and Pilgrim.

1. Pilgrim has become fed up with Apple’s “closed”-edness. After 22 years as a sophisticated, high-end user, he’s decided Apple’s “closed” ecosystem of software and hardware is too closed for him. His primary concern is that the integrity of the data he stores in that ecosystem is at risk, because Apple doesn’t always document its data formats and doesn’t respect for long the proprietary formats it develops for storage. Pilgrim feels jerked around from one closed format to another and is tired of the data conversions and consequent data loss they inevitably entail.
2. Gruber is surprised and a bit incredulous that Pilgrim would have suddenly been bitten by this bug. He agrees that closed formats aren’t good for long-term archival purposes, but questions whether losing his iTunes metadata and other format problems is worth chucking his expertise with the Mac operating system for something completely different. He points out that a good backup strategy is part of the solution to preserving precious content. He also devotes a large part of his response to criticizing the Mac blog writers who had knee-jerk reactions against Pilgrim’s decision, and who cited old “Mac is better than Windows because…” arguments without realizing the advances Windows has made since Windows XP (or 95, or whatever). Gruber argues against black-and-white thinking in general and for the very reasonable position of respecting other people’s choices even if you don’t agree with them.
3. Pilgrim replies that Gruber missed his point and reemphasizes that his feeling “closed in” by proprietary formats has been coming on for a long time. Apple’s decision to abandon the widely used and understood mbox format for Mail was just the last straw. He feels betrayed that Apple switched formats in Tiger without informing its users, without providing them a way to back out, and without documenting the new format.

So why do I want to wander into this disagreement between two Macintosh heavyweights I don’t know, but greatly admire and respect? As I read their separate articles, I saw something with my Martian eyes that may not be clear to them. What I saw wasn’t an OS switch story, but rather a love story.

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